RETURNS & EXCHANGES

POLICY:

We operate a 14 day return policy. In order to be eligible for a return, item(s) must be in their original condition, unmarked and with all tags still attached. Any items showing signs of wear, stains or perfume will not be accepted for return. Your return must be initiated within 14 days of receiving your order. Any returns made outside of this window will not be processed. Please kindly note customers are responsible for return shipping fees.

We accept exchanges on all items. If you wish to exchange any item(s) for a different size or style, we kindly ask this is initiated within 14 days of receiving your order. All item(s) may also be returned for store credit valid for 12 months.

Please email info@pearlmaiswim.com if you would like to process a return or exchange, we will get back to you right away. Please do not return item(s) to us without email confirmation.

All sale or discounted item(s) are eligible for exchange or store credit only.

Please kindly note PEARL MAI LTD is not responsible for customs and duties fees for shipments upon return. Returns that arrive with duties and fees outstanding will not be processed until resolved by the customer.